Register SIM cards against certified identities and protect lines from SIM swaps
Operators have to register every SIM card to a real person, and most registrations still happen at small points of sale. With RDCPASS, the agent (or the customer, in your app) enters the RDCPASS ID and the line is registered against their certified identity from the national register. When someone asks for a SIM swap, a selfie is compared with the line holder’s identity before the new card is issued.
- SIM registration against a certified identity
- Face check before a SIM swap
- Batch re-registration of existing subscribers
Example journey
Replacing a lost SIM card at a point of sale
RDCPASSCustomerKabeya M. Tshisekedi
COD-2103-0214-4937
Asks for a replacement SIM and gives the agent their RDCPASS ID
The challenges
Registrations are hard to control across thousands of shops
Each line has to belong to a verified person. When registration runs on paper forms at small points of sale, head office has little way of checking what was actually done.
SIM swaps are how mobile money accounts get emptied
Once a fraudster controls the number, they can reset passwords and drain the linked wallet. The subscriber usually holds the operator responsible.
Cleaning up an existing base takes years
Re-registering millions of active lines is slow and expensive, and afterwards you still need to prove which lines were checked.
How RDCPASS helps
SIM registration at activation
The subscriber can register with an RDCPASS ID, a passport, a CENI voter card, a driving licence or a national ID. The certified identity is recorded against the line.
SIM-swap and port-out protection
Before a SIM is replaced or ported, the agent takes a selfie and RDCPASS compares it with the identity on record. If the face does not match the line holder, the number stays where it is.
Minimum-age checks
You get a yes or no on whether the subscriber has reached your minimum age. No further personal data is collected for this check.
Re-registering the subscriber base
Existing lines can be re-verified in batches of up to 10,000 records. Confirmed SIM-swap and identity-usurpation cases go to the national fraud desk.
Connects to the channels you already run
Your app, website, branches and back office call RDCPASS through a single integration. The services you choose send back verified answers your staff can act on.
Your channels
- Mobile app
- Website
- Branches & agents
- Back office
Your outcomes
- SIM registration against a certified identity
- Face check before a SIM swap
- Batch re-registration of existing subscribers
Recommended products
Regulation & compliance
- Supports the subscriber identification requirements set by the Autorité de Régulation de la Poste et des Télécommunications du Congo (ARPTC).
- Each check is logged with its stated purpose, so you can show how any given line was registered.
- An application only receives the data scopes it has been approved for.
- Face checks include liveness detection, and every comparison is logged with an audited reason.
From first test to production
Every organization goes through the same three steps.
- 1
Build in the sandbox
Free and available immediately, with synthetic identities, businesses and faces.
- 2
Pass due diligence
We review your business (governance) and your application (security, scopes, testing).
- 3
Go live
Set up production keys and an mTLS certificate, and choose the billing model that suits you.
Frequently asked questions
Which documents can subscribers use to register?+
An RDCPASS ID, a passport, a CENI voter card, a driving licence or a national ID. Whichever one the subscriber uses, the result is checked against the national register.
How does RDCPASS help stop SIM-swap fraud?+
Before a SIM is replaced or ported, Face Recognition compares a live selfie with the certified identity of the line holder. If they do not match, you refuse the swap. The attempt can then be reported through Fraud Reporting.
Can we re-register our existing subscribers?+
Yes. You send the subscriber list in batches of up to 10,000 records and the results come back to your system when they are ready. Batch records are billed at the lower batch rate.
Which billing model suits a mobile operator?+
Most operators take the Enterprise plan, with a single monthly invoice in USD or CDF, negotiated volume pricing and a dedicated account manager. Testing in the sandbox is free.
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Learn moreStart in the sandbox or talk to our team
The sandbox is free and open now. If you would rather discuss your sector, expected volumes and billing model first, our team can take you through it.